NEW ACCOUNTS - All new accounts are established with Credit Card or ACH payment terms - orders must be pre-paid or credit application approved for credit terms. Credit applications are available upon request or via footer link from this page and may take up to 2 weeks to process. Accepted payment methods include Visa, Mastercard or ACH payment.
FREE SHIPPING terms apply to United States only - International accounts must be approved and pay full shipping/handling rates that apply.
All new customers will be asked to select their preferred option when they sign up as a new customer on the website link.
Pricing tiers based on the following two options (please note Full Service option is only available in limited areas of MO, AR, KS & OK in the United States at this time):
1. Self Serve Wholesale Store Online Program - This price tier allows for some special offers or further discounts as all orders are placed from our online wholesale store without sales service. The following guidelines outline the Self Serve Program.
Customer support offered via phone or online. Can order online or via phone in to Impulse. Must have ACH or Credit Card Auth form completed to order - pre-pay only.
2. Full Service Sales Program (please note Full Service option is only available in limited areas of MO, AR, KS & OK in the United States at this time):- This price tier allows us to provide a sales person and service on site - cleaning, re-stocking displays, rotating products and servicing your store on a regular scheduled rotation. The following guidelines outline the Full Service Program.
RETURN/CREDIT POLICY FOR FULL SERVICE CUSTOMERS
Our commitment to our customer product satisfaction is high and we are committed to you in all aspects of offering profitable products and standing behind those products. Due to an ever changing world and increasing costs across the board in doing business we have had to change our return/credit policies that apply to our full service customers. Please make sure you have read and understand these policies for 2022. Our exchange/product return policy is as follows: Impulse Plus Inc. will replace products or give credit on next purchase for items that are slow moving after item has been offered for sale & on display in your store for a period of at least 6-8 weeks and up to 6 months from exact date of invoice. Exchanges/Returns made prior to that 6 week period, items with store price tags, written on displays or product or damaged displays will incur a 25% restocking fee to customer on credit note or invoice. See below for credit/return guidelines.
If you have a salesperson you are a full service customer.
To be eligible for an exchange/credit of an item delivered damaged or missing in a shipment you must contact Impulse Plus Inc. within 2 business days of delivery and email pictures of items in original shipping box when first opened.
No exceptions. Claims made after period will not be honored.
REFUSED ORDERS If the fault of Impulse Plus Inc , refused orders will be fully credited or reshipped at our expense. If fault of customer - refused or unclaimed orders will result in a 10% restocking fee plus all freight charges. If the customer would like the order reshipped, all additional freight charges will be added
NSF CHECKS or ACH LACK OF FUNDS FEE All checks that are returned by Impulse Plus Inc. Wholesale’s bank are subject to a $45.00 NSF fee per deposit. ACH returns also will incur a fee based on amount.
PRICES & PRODUCT All prices shown are wholesale prices that are subject to change without notice. There may be items in this catalog that could be restricted in your city, county, or state. It is the customer’s obligation to check local laws before ordering. We have two price tiers offered - full service (if sales team member is available to service your area) or self service pricing available if no sales person can be assigned to you. Self serve is direct ship without service of a salesperson.
DAMAGES & SHORTAGES Any order discrepancies must be reported within 48 hours of delivery and images of items and shipping box must be sent to email@example.com
All orders leave our warehouse in good condition. If your boxes arrive with damages, shortages, or overages, YOU MUST KEEP THE ORIGINAL BOXES and contact a Customer Service Representative to file a claim within the time allowed. If the fault of Impulse Plus Inc Wholesale, any damaged or shorted merchandise will be credited or reshipped at our expense. In the case of overages or incorrect merchandise, Impulse Plus Inc Wholesale will arrange for return shipping.
CUSTOMER COMPLAINTS & SERVICE -
Please call 1-800-326-4175 or email firstname.lastname@example.org in regard to complaints -
or you can contact your sales representative also if you are a full service customer.
We also offer a customer survey form you can complete - we always want to know if a customer needs assistance.
410 East Jackson, Marshfield, MO 65706, USA
Copyright © 2018 Impulse Plus Inc. - All Rights Reserved
New Customer? Simply fill out the New Customer Sign Up from the link above - once your account is approved we will send you a link to create a password and log on.
Current Customer that wants to order online? Simply call us or email us and request a link - we will send you the link via your email to create a password.
ACH or CC authorization form required for all online customers.
Impulse Plus Inc.
410 East Jackson, Marshfield, MO 65706, USA
Copyright © 2018 Impulse Plus Inc. - All Rights Reserved.
Representations regarding the efficacy and safety of products sold by Impulse Plus Inc have not been evaluated by the Food and Drug Administration. The FDA only evaluates foods and drugs, not supplements like some of our products. These products are not intended to diagnose, prevent, treat, or cure any disease. The Federal Food, Drug, and Cosmetic Act requires this notice.